My employer has a company-wide technology that serves as an internal version of Facebook. While a good percentage of the items people choose to share within the system are business-relevant, some posts are more “fun” than “work”. I usually skim past those types of entries; however, one of them caught my eye today. I clicked on a web link, and was taken to an article describing “11 of the Best Customer Service Stories Ever” – and reading through the tales really brightened my day. If you are in need of a boost, you may want to take 3 or 4 minutes and read the stories for yourself. If you feel like going one step further, you are invited to leave a comment stating which story you liked the best – or even share a great service story of your own! (You can be the recipient or the provider of a kindness, or have been witness to a kindness bestowed on someone else.) At any rate, I hope some element of this experience brings a smile to your face – like it did to mine. 🙂
Thanks for sharing, these are great. I love the “tiger bread” story because only little kids will notice that stuff and say it out loud. I heard of the Southwest story before and it’s very sad but beautiful. I love the Trader Joe’s story. I’m probably biased because I love the store but I can totally picture them doing that.
I also liked the Trader Joe’s story. They hire some pretty fantastic people; I can easily see the employees at my local store doing that, too.
The Apple story made me laugh, and I thought the Lexus story was incredibly classy. Good stuff all around.
I find them hard to believe — but I’m willing to believe. Yes, Virginia, there is a Santa Claus, at least sometimes!
(The giraffe bread, that’s for sure, though! Loved it —)
I believe the stories. I also believe that these represent exceptions in life, and not the usual way of being; but I believe they are true, and serve as wonderful examples of how we *can* act in the world, if we are willing to be bold and brave…
Great customer service stories. It really is great to think that people are inherently kind.
It warms the cockles of my heart. 🙂
Looking for the good in people is a LOT more enjoyable way to live than the alternative. Stories like these help affirm that positive belief for me – and are great reminders for me if I start to doubt…