Bold benevolence

My employer has a company-wide technology that serves as an internal version of Facebook.  While a good percentage of the items people choose to share within the system are business-relevant, some posts are more “fun” than “work”.  I usually skim past those types of entries; however, one of them caught my eye today.  I clicked on a web link, and was taken to an article describing “11 of the Best Customer Service Stories Ever” – and reading through the tales really brightened my day.  If you are in need of a boost, you may want to take 3 or 4 minutes and read the stories for yourself.  If you feel like going one step further, you are invited to leave a comment stating which story you liked the best – or even share a great service story of your own!  (You can be the recipient or the provider of a kindness, or have been witness to a kindness bestowed on someone else.)  At any rate, I hope some element of this experience brings a smile to your face – like it did to mine.  🙂

Stef

About Stef

A "serious" gal who is trying to remember to lighten up and smile.
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6 Responses to Bold benevolence

  1. Thanks for sharing, these are great. I love the “tiger bread” story because only little kids will notice that stuff and say it out loud. I heard of the Southwest story before and it’s very sad but beautiful. I love the Trader Joe’s story. I’m probably biased because I love the store but I can totally picture them doing that.

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    • Stef says:

      I also liked the Trader Joe’s story. They hire some pretty fantastic people; I can easily see the employees at my local store doing that, too.

      The Apple story made me laugh, and I thought the Lexus story was incredibly classy. Good stuff all around.

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  2. Touch2Touch says:

    I find them hard to believe — but I’m willing to believe. Yes, Virginia, there is a Santa Claus, at least sometimes!

    (The giraffe bread, that’s for sure, though! Loved it —)

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    • Stef says:

      I believe the stories. I also believe that these represent exceptions in life, and not the usual way of being; but I believe they are true, and serve as wonderful examples of how we *can* act in the world, if we are willing to be bold and brave…

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  3. Great customer service stories. It really is great to think that people are inherently kind.
    It warms the cockles of my heart. 🙂

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    • Stef says:

      Looking for the good in people is a LOT more enjoyable way to live than the alternative. Stories like these help affirm that positive belief for me – and are great reminders for me if I start to doubt…

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